Frequently Asked Questions
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We provide a wide range of hire items for weddings, parties, corporate functions and special occasions. Our inventory includes furniture (chairs, tables, bar stools), outdoor items (umbrellas, gazebos), tableware, glassware, balloon garlands, signage and more.
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Yes, we offer custom balloon and backdrop packages for birthdays, baby showers, hens nights and more. We work with your colour scheme or theme and deliver across the Gold Coast and surrounding areas.
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Absolutely. We provide wedding ceremony and reception hire including chairs, tables, arbours, cocktail furniture and more. We service Gold Coast, Brisbane, Byron Bay and Sunshine Coast wedding venues.
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Yes. While our warehouse is located in Hope Island on the Gold Coast, we frequently deliver to Brisbane, Byron Bay and the Sunshine Coast. Delivery fees depend on distance.
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For weekend or peak-season events (spring/summer), we recommend booking 4 to 6 weeks in advance. For weddings or large-scale events, the sooner the better — especially if you need popular items like balloon packages or arbours.
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If you're not sure where to start, we can help. Tell us a bit about your event, your guest numbers and your vision. We’ll recommend what you need and suggest one of our curated hire packages for convenience.
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Weekend hires usually run from Friday to Monday. Weekday events follow a flexible 3-day period. You won’t be charged extra for those extra days — it’s all part of making it easy.
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To protect the quality of our equipment, all items must be delivered and collected by our team. This ensures your event hire items arrive clean, safe and undamaged.
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Yes — we now offer event planning for small to medium-sized events. We can help plan birthdays, baby showers, hens weekends and more. From timelines to vendor coordination, we help bring your event to life.
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It depends on the item and quantity. We offer competitive pricing and delivery is calculated based on your event location. You can view individual hire prices online. When you submit a booking request, we’ll send through an updated quote that includes delivery and collection fee within 24 hours.
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If your event is coming up fast, contact us as soon as possible. We’ll do our best to accommodate last-minute bookings depending on availability.
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Bookings can be cancelled up to 14 days before your event. The 40% deposit is non-refundable, but we’ll return 60% of the total if already paid. Less than 14 days' notice means the full amount is non-refundable.
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No, we are not licensed to serve alcohol, but we’re happy to connect you with trusted mobile bar and bartender suppliers we’ve worked with before.
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Definitely. We offer outdoor event essentials like gazebos, umbrellas, and portable bars. We’ve helped with backyard parties, beach ceremonies, and everything in between.
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Our customers love our communication, friendly service and the quality of our hire items. We have over 100 five-star Google reviews and are known for being reliable, responsive and easy to deal with.